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Phone
and Email Support |
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Netherlands
Facilities
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VeTrack
Ltd supply and support all current and past DriveRight products spares
and accessories.We ship from
California, and from the Netherlands, whichever is most convenient.
Our MD,
Graeme Storey, has over 10
years of personal experience in the use, marketing, sales and
support of DriveRight products and we can assure you of good, prompt,
knowledgeable
service.
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Our facilities in the
Netherlands include full warranty repair, servicing and training
facilities for all aspects of hardware and software.
AAN B.V., who own and run the operation
in the Netherlands, have very extensive experience of all products
and customer issues.
We can often extract crucial accident
log data from damaged or vandalised DriveRights, and can carry out
warranty and other repairs as requested.
Training days, or even several days,
can be organised for one or more people on request and we normally
make no charge for this service, simply asking that people
attending pay for their own travel and accommodation. |
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On-site
Installation and Training |
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Local Agents |
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We outsource installation
and onsite training to
KCA Global
who are widely recognised to be the world-leading experts in
DriveRight systems, and
also regularly organise on-site
installation and on-site training, almost anywhere
worldwide.
Please ask us for an
installation/training quote, if you require this facility.
Installation normally takes around 1 to 2 hours per vehicle,
depending on vehicle type, workshop facilities available
on-site, etc.
Basic hardware and software training can be
covered in a morning, or afternoon, per individual (or small
group). More extensive training, especially with non-English
speaking groups, may take longer.
We can give a more
definite quote if required, but on-site situations sometimes
dictate that planned schedules have to revised at the time. |
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We deal direct with
end-users in most cases, but have a few local agents in countries
where that is required by local demand and circumstances.
Ongoing service and backup, direct or
through our agents, is always given the absolute highest priority.
With a decade of
experience of selling, shipping, installing and supporting
DriveRight products, you can be sure we will be able to help our
agents answer and advise on any questions you may have.
We are always interested
in hearing from well-motivated and experienced individuals and
companies who feel they could act as our agents. Please contact us
if you feel that you fit into that category |
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VeTrack Sales, Service and
Support Comments |
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The VeTrack Sales Region is
the entire World
(Agencies for Mars and Venus are currently under negotiation!)
Founded in the year
2000, VeTrack Ltd is a worldwide sales, installation
and support company for
DriveRight,
StreamLine,
SmartCard and
CarChip
fleet management, vehicle monitoring, data logging and
tracking products, and associated equipment.
Here are some of the
comments received from customers:
- '...
First of all a happy new year to yourself and Paul
[VeTrack/DriveRight engineer], and thanks for sending a copy of
the report which I very much appreciate. It just confirmed my
justification to bring in VeTrack, on the basis of the [...] HSE
department recommendation, to give us an honest
assessment/opinion. ... I am bitterly disappointed at
[competitor's name] performance, and advice, and I will ensure I
remember their unsatisfactory performance if their name every
comes up in conversation; I can then pass on [our] bad
experience. Thanks again for your assistance and very useful,
and true assessment...'
- '...
Thanks a lot for your prompt feedback...there is no more error
and software is working fine now. Actually we have been facing
the problem for many days and were trying to solve it by
ourselves but could not. With your support we are finally done
now and happy! Your great help is really appreciated.
- '... I
want to congratulate you for the excellent service that you
provide.'
- '... I
am very grateful with you for your help, because you gave me
more information than others [DriveRight agents]. I hope you
continue helping us.'
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